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ICT AcadeMY & Library Services


Recognition and Gap Training

Our expert staff are able to design training solutions to bridge any skill gaps. You may have staff working for you who, with a small amount of training and assessment could achieve a formal qualification and assist your business to prosper.

More broadly, we have the capability to analyse the differences between the benchmarked workplace performance of your employees and their actual performance. Again, where skill gaps are identified, we are able to design training programs to fill them.

We conduct upfront skills assessment and offer recognition for current skills, knowledge and work experience. We use a range of methods to gather evidence of current skills such as:

  • Interviews
  • Presentations
  • Observation
  • Supervisor’s reports.

Customised gap training is conducted, if required, with minimal disruption to working hours, using a range of tools:

  • Online resources
  • Work-based projects
  • Work-place assessments
  • Workshops

Contact by Training Services NSW
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at Western Sydney Institute.