Certificate IV in Information Technology Support (ICT40215) Course Sydney, NSW | TAFE WSI Sydney, NSW - TAFE WSI Skip to content Skip to page navigation

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Certificate IV in Information Technology Support

National Course Code: ICT40215

TAFE NSW Course Number: ICT40215-01V02

Blue Mountains College, Wentworth Falls Campus

Study Type:
Full Time

Start Date:
5 Feb 2019


18 weeks

Nominal Hours:

Full Fee: $9,460
Max. Fee If Eligible For Subsidy: $2,310

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at Western Sydney Institute.

This qualification provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Please attend one of the following Course Information Sessions where teachers will be available to answer questions and provide a course timetable:

B1.05 (IT Barn), B Block, Blue Mountains TAFE, Mitchell St, Wentworth Falls

Tuesday 4 December 2018 1-3pm B105
Tuesday 22 January 2019 1-3pm B105

If you are unable to attend a course information sessions, please contact:
Colin Tyrrell - Head Teacher
Email: Colin.Tyrrell@tafensw.edu.au or phone: (02) 4753 2124

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.

There are no entry requirements for this qualification.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes
ICTNWK401 Install and manage a server
ICTNWK411 Deploy software to networked computers
ICTSAS420 Provide first-level remote help desk support
ICTICT401 Determine and confirm client business requirements
ICTNWK403 Manage network and data integrity
ICTPMG401 Support small scale ICT projects
ICTSAS421 Support users and troubleshoot desktop applications
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTICT422 Participate in ICT services
ICTNWK408 Configure a desktop environment
ICTSAS414 Evaluate system status
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
ICTNWK405 Build a small wireless local area network
ICTSAS410 Identify and resolve client ICT problems
ICTICT421 Connect, maintain and configure hardware components
ICTNWK406 Install, configure and test network security
ICTSAS412 Action change requests
ICTICT408 Create technical documentation
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network
ICTSAS307 Install, configure and secure a small office or home office network
ICTSAS424 Support different operating systems

The above list includes units being offered at this campus and that are required to complete this qualification. Other colleges may offer different elective options. For some courses the electives will not be listed however they will be discussed during your first class. Please see www.tafensw.edu.au for the full list of elective units available within this course.

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 870 for further information and advice.

First qualification$1,980
Second qualification$2,310
Non-government subsidised fee$9,460

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

Start Date: 5 Feb 2019

Full Time: 20 hours per week x 18 Weeks

Monday 6 hrs per day 9 am - 3.30 pm, Tuesday 6.5 hrs per day 9 am - 4 pm, Wednesday 7.5 hrs per day 9 am - 5 pm

To enrol in this course, please use the Enrol option.

A Unique Student Identifier is required prior to enrolment. To apply for your USI visit www.usi.gov.au. If you cannot remember your USI or if you have forgotten you have one, please visit the USI Website for assistance in retrieving your USI.

For further assistance, contact the WSI Service Centre on 131 870 to enrol.

19BMT-063 S:5/2/2019 E:20/6/2019

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Contact by Training Services NSW
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at Western Sydney Institute.